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Our playbook for journey alerts across our SMB tier

sam_carr_781f3

Trying to get the feedback widget right for our SMB tier. The defaults don't quite fit. What did you change?

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Comments

tara_pratt_ca040

Honestly segments didn't move response rate for us. Intercom did more.

jack_akoto_15941

We measure renewal rate weekly now and it's made session replay decisions much easier.

cole_dunn_5ec89

Have you tried routing it through HubSpot? Fixed the response rate gap for us.

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