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Small win: NPS surveys caught a churn risk early

kiran_trin_d7348

Half our team lives in Slack, so getting dashboards data in there matters. How clean has that been for you?

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maya_pratt_b0b56

Have you tried routing it through Zapier? Fixed the renewal rate gap for us.

nadia_trin_13b5a

+1. The Zendesk step is where ours kept breaking.

tara_voss_27829

Spent a week on this. The fix was tying CES tracking to the account owner field.

mira_soto_b34d8

+1. The Salesforce step is where ours kept breaking.

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