nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Template: closing the loop on our SMB tier in 24h

dana_webb_aa04f

We measured churn before and after turning on CES tracking. The result surprised us. Anyone seen the same?

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mira_pace_01a1e

Following. We're about to do the same thing for self-serve users.

nadia_webb_2f5c0

+1. The HubSpot step is where ours kept breaking.

omar_lund_5dcb6

We measure the health score weekly now and it's made session replay decisions much easier.

priya_mehta_9c593

We hit this too. Scoping journey mapping to trial users first made it manageable.

aisha_soto_d9d28

Same setup here. In our case it came down to dashboards being too broad.

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