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Reusable response routing setup we share with new CSMs

owen_pratt_6d85a

Half our team lives in Salesforce, so getting segments data in there matters. How clean has that been for you?

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maya_rourke_919cc

Have you tried routing it through Marketo? Fixed the renewal rate gap for us.

ravi_lund_32a46

Spent a week on this. The fix was tying the feedback widget to the account owner field.

bea_reyes_ec4ba

Following. We're about to do the same thing for self-serve users.

tara_rourke_1dc04

Have you tried routing it through Microsoft Teams? Fixed the NPS gap for us.

tara_trin_a9d19

We measure CSAT weekly now and it's made segments decisions much easier.

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