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Segment integration setup tips for renewals at risk?

paul_quinn_e7e68

Quick one. Since volume tripled after launch, our renewal rate has been all over the place. Is that a dashboards config issue or are we reading it wrong?

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Comments

bea_lund_e4f20

+1. The Zendesk step is where ours kept breaking.

ravi_vance_9b1c5

Honestly segments didn't move CES for us. Snowflake did more.

tom_holt_1f954

Curious what cadence you landed on. We over-asked and renewal rate tanked.

marcus_frei_44dfc

Following. We're about to do the same thing for self-serve users.

zoe_nair_2c06f

Curious what cadence you landed on. We over-asked and churn tanked.

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