Quick one. Since we scaled past 5,000 accounts, our the health score has been all over the place. Is that a the feedback widget config issue or are we reading it wrong?
Following. We're about to do the same thing for enterprise accounts.
Have you tried routing it through Microsoft Teams? Fixed the the health score gap for us.
Spent a week on this. The fix was tying response routing to the account owner field.
Following. We're about to do the same thing for trial users.
