nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Small win: dashboards caught a churn risk early

paul_ng_620ef

We measured response rate before and after turning on CES tracking. The result surprised us. Anyone seen the same?

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theo_soto_1b62b

Following. We're about to do the same thing for self-serve users.

nina_marsh_c9d92

Have you tried routing it through Zendesk? Fixed the churn gap for us.

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