We're working through segments and we rolled it out to the support team. Curious how others have handled it, especially around churn. Any rules of thumb?
Curious what cadence you landed on. We over-asked and the health score tanked.
Spent a week on this. The fix was tying journey alerts to the account owner field.
We hit this too. Scoping auto-theming to self-serve users first made it manageable.
