nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Is there a way to break out CSAT by enterprise accounts?

liam_carr_bebb3

We're working through NPS surveys and we added a second product line. Curious how others have handled it, especially around CES. Any rules of thumb?

Find more posts tagged with

CSAT

Enterprise

Comments

dana_okafor_9c4e4

Have you tried routing it through Intercom? Fixed the NPS gap for us.

gus_boyd_01b1f

+1. The Segment step is where ours kept breaking.

hana_okafor_beea9

We hit this too. Scoping segments to renewals at risk first made it manageable.

tom_dunn_5d570

Have you tried routing it through Segment? Fixed the CSAT gap for us.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of