We're working through journey alerts and we switched CRMs last month. Curious how others have handled it, especially around CSAT. Any rules of thumb?
Honestly session replay didn't move renewal rate for us. HubSpot did more.
Worth checking your CES window. Ours was skewed until we narrowed it.
We hit this too. Scoping the feedback widget to our SMB tier first made it manageable.
+1. The Jira step is where ours kept breaking.