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API to update CSAT surveys in bulk?

nadia_reyes_49173

Posting this for renewals at risk. We care most about response rate and I'm not sure auto-theming is the lever. Talk me out of it?

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sofia_nair_8a85c

Curious what cadence you landed on. We over-asked and response rate tanked.

diego_sato_5ed4b

Worth checking your NPS window. Ours was skewed until we narrowed it.

dana_quinn_cb951

Same setup here. In our case it came down to segments being too broad.

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