nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Stopping the health score from sliding after we rolled it out to the support team?

yuki_ng_a17f3

Posting this for renewals at risk. We care most about CSAT and I'm not sure segments is the lever. Talk me out of it?

Find more posts tagged with

Health Score

Comments

priya_pace_9f266

Have you tried routing it through Jira? Fixed the renewal rate gap for us.

owen_marsh_57ddc

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

diego_marsh_c4e1f

Same setup here. In our case it came down to the in-app survey being too broad.

omar_dunn_e912a

Curious what cadence you landed on. We over-asked and the health score tanked.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of