Trying to get CES tracking right for enterprise accounts. The defaults don't quite fit. What did you change?
Worth checking your the health score window. Ours was skewed until we narrowed it.
Curious what cadence you landed on. We over-asked and renewal rate tanked.
+1. The Zendesk step is where ours kept breaking.
Curious what cadence you landed on. We over-asked and NPS tanked.