Half our team lives in Segment, so getting segments data in there matters. How clean has that been for you?
Following. We're about to do the same thing for enterprise accounts.
Spent a week on this. The fix was tying the in-app survey to the account owner field.
Worth checking your renewal rate window. Ours was skewed until we narrowed it.
Spent a week on this. The fix was tying auto-theming to the account owner field.
Curious what cadence you landed on. We over-asked and NPS tanked.