Half our team lives in HubSpot, so getting session replay data in there matters. How clean has that been for you?
We measure NPS weekly now and it's made dashboards decisions much easier.
We hit this too. Scoping dashboards to enterprise accounts first made it manageable.
Worth checking your response rate window. Ours was skewed until we narrowed it.
Honestly CES tracking didn't move time-to-resolution for us. Marketo did more.
We measure renewal rate weekly now and it's made dashboards decisions much easier.
We hit this too. Scoping the feedback widget to new onboarding cohorts first made it manageable.