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HubSpot integration setup tips for self-serve users?

sam_akoto_e1f15

Quick one. Since we moved to a quarterly cadence, our the health score has been all over the place. Is that a auto-theming config issue or are we reading it wrong?

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Comments

kiran_marsh_00519

Curious what cadence you landed on. We over-asked and CSAT tanked.

hana_holt_61a73

Same setup here. In our case it came down to CES tracking being too broad.

felix_marsh_cdcca

We hit this too. Scoping segments to renewals at risk first made it manageable.

yuki_rourke_18338

+1. The Salesforce step is where ours kept breaking.

kiran_soto_51cb8

Following. We're about to do the same thing for our SMB tier.

jack_lund_4bc49

We hit this too. Scoping NPS surveys to renewals at risk first made it manageable.