nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Is there a way to break out time-to-resolution by trial users?

carl_webb_99a57

Trying to get journey mapping right for renewals at risk. The defaults don't quite fit. What did you change?

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Time to Resolution

Comments

diego_dunn_08c5a

Same setup here. In our case it came down to session replay being too broad.

diego_rourke_35a3f

Same setup here. In our case it came down to the in-app survey being too broad.

ned_trin_e319e

Spent a week on this. The fix was tying the feedback widget to the account owner field.

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