nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

response routing behaving oddly since we scaled past 5,000 accounts — ideas?

maya_dunn_d0906

Posting this for trial users. We care most about churn and I'm not sure segments is the lever. Talk me out of it?

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Response Routing

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Comments

nadia_reyes_992b7

+1. The Microsoft Teams step is where ours kept breaking.

jack_okafor_94784

We hit this too. Scoping the feedback widget to trial users first made it manageable.

omar_trin_f0739

Same setup here. In our case it came down to the in-app survey being too broad.

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