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Roles and permissions for our SMB tier on the CSAT surveys?

mira_webb_fbffb

Trying to get session replay right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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elena_vance_d66c1

Following. We're about to do the same thing for new onboarding cohorts.

ned_calvi_86f70

+1. The Slack step is where ours kept breaking.

ruth_frei_99783

Curious what cadence you landed on. We over-asked and response rate tanked.

ned_sato_69e79

Honestly segments didn't move the health score for us. Zendesk did more.

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