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API to update journey mapping in bulk?

maya_trin_fddf7

Posting this for trial users. We care most about time-to-resolution and I'm not sure journey mapping is the lever. Talk me out of it?

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Comments

priya_lund_72650

Worth checking your churn window. Ours was skewed until we narrowed it.

ravi_holt_a5def

Same setup here. In our case it came down to NPS surveys being too broad.

owen_mehta_12e84

Worth checking your CES window. Ours was skewed until we narrowed it.

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