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SSO question affecting who sees the in-app survey

mira_akoto_e5d46

Trying to get session replay right for renewals at risk. The defaults don't quite fit. What did you change?

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diego_webb_ecf17

Curious what cadence you landed on. We over-asked and churn tanked.

gus_okafor_40b64

+1. The Snowflake step is where ours kept breaking.

cole_calvi_eead6

Same setup here. In our case it came down to journey mapping being too broad.

esme_sato_31d7b

Honestly NPS surveys didn't move NPS for us. Microsoft Teams did more.

jack_vance_dab01

Spent a week on this. The fix was tying the feedback widget to the account owner field.

sofia_webb_4b1e3

Spent a week on this. The fix was tying dashboards to the account owner field.

liam_ng_a6837

We hit this too. Scoping dashboards to our SMB tier first made it manageable.