Half our team lives in Intercom, so getting journey alerts data in there matters. How clean has that been for you?
Curious what cadence you landed on. We over-asked and CSAT tanked.
Curious what cadence you landed on. We over-asked and renewal rate tanked.
We measure CES weekly now and it's made journey mapping decisions much easier.
+1. The Segment step is where ours kept breaking.