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Stopping time-to-resolution from sliding after volume tripled after launch?

carl_webb_153d5

We measured NPS before and after turning on dashboards. The result surprised us. Anyone seen the same?

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Time to Resolution

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liam_lund_44566

Have you tried routing it through Jira? Fixed the response rate gap for us.

bea_akoto_4dec3

We hit this too. Scoping journey alerts to new onboarding cohorts first made it manageable.

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