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What worked for us setting up NPS surveys

liam_trin_9aad8

Trying to get session replay right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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Comments

yuki_vance_e3d14

Worth checking your response rate window. Ours was skewed until we narrowed it.

ruth_pace_5399e

Have you tried routing it through Salesforce? Fixed the renewal rate gap for us.

kiran_boyd_3a161

+1. The Marketo step is where ours kept breaking.

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