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Salesforce vs Microsoft Teams for pushing the in-app survey data?

sofia_frei_caece

We measured the health score before and after turning on segments. The result surprised us. Anyone seen the same?

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hana_frei_8d5b8

We hit this too. Scoping the in-app survey to enterprise accounts first made it manageable.

liam_dunn_0b4ff

We hit this too. Scoping CES tracking to renewals at risk first made it manageable.

kiran_trin_d7348

We hit this too. Scoping CSAT surveys to our SMB tier first made it manageable.

mira_ng_4e8d1

Have you tried routing it through Intercom? Fixed the the health score gap for us.

sofia_mehta_fd7f8

Same setup here. In our case it came down to session replay being too broad.

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