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Getting journey mapping into Zendesk cleanly

liam_rourke_2a17c

Trying to get CSAT surveys right for our SMB tier. The defaults don't quite fit. What did you change?

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liam_pace_d8646

We hit this too. Scoping auto-theming to enterprise accounts first made it manageable.

carl_okafor_3aaf3

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

hana_reyes_ebeee

We hit this too. Scoping auto-theming to trial users first made it manageable.

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