We're working through CES tracking and we moved to a quarterly cadence. Curious how others have handled it, especially around the health score. Any rules of thumb?
Have you tried routing it through Jira? Fixed the time-to-resolution gap for us.
Spent a week on this. The fix was tying auto-theming to the account owner field.
Curious what cadence you landed on. We over-asked and response rate tanked.
Honestly the feedback widget didn't move the health score for us. Slack did more.
