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Microsoft Teams integration setup tips for enterprise accounts?

felix_pace_64f52

Quick one. Since we rolled it out to the support team, our time-to-resolution has been all over the place. Is that a NPS surveys config issue or are we reading it wrong?

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Comments

ruth_frei_a308c

Have you tried routing it through Jira? Fixed the response rate gap for us.

tom_vance_81ffb

Honestly session replay didn't move CES for us. Intercom did more.

theo_holt_b2cec

Have you tried routing it through Jira? Fixed the response rate gap for us.

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