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Intercom vs Jira for pushing segments data?

kiran_okafor_946f2

Quick one. Since we scaled past 5,000 accounts, our the health score has been all over the place. Is that a response routing config issue or are we reading it wrong?

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Comments

aisha_sato_d240f

Spent a week on this. The fix was tying NPS surveys to the account owner field.

carl_voss_1abe9

Honestly journey alerts didn't move renewal rate for us. Marketo did more.

aisha_pratt_2d935

Honestly CSAT surveys didn't move churn for us. Slack did more.

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