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Best way to set up CES tracking for enterprise accounts?

hana_okafor_ba374

Trying to get response routing right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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Enterprise

Comments

hana_voss_8a28f

Same setup here. In our case it came down to CSAT surveys being too broad.

maya_ng_a22dc

+1. The Snowflake step is where ours kept breaking.

kiran_nair_28f09

Spent a week on this. The fix was tying response routing to the account owner field.

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