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Jira sync dropping NPS — anyone seen this?

mira_boyd_b5f57

Trying to get segments right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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theo_sato_8ad0d

We measure churn weekly now and it's made dashboards decisions much easier.

sofia_vance_669fa

+1. The Slack step is where ours kept breaking.

paul_webb_703ac

Curious what cadence you landed on. We over-asked and NPS tanked.

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