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Pulling NPS out through the API for our warehouse

ivy_pratt_fdc41

We're working through CSAT surveys and we scaled past 5,000 accounts. Curious how others have handled it, especially around renewal rate. Any rules of thumb?

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Comments

diego_carr_43e18

Honestly journey alerts didn't move the health score for us. Marketo did more.

diego_dunn_66c67

Honestly journey alerts didn't move CSAT for us. Intercom did more.

ivy_mehta_90049

Same setup here. In our case it came down to the feedback widget being too broad.

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