Quick one. Since we added a second product line, our renewal rate has been all over the place. Is that a dashboards config issue or are we reading it wrong?
We measure churn weekly now and it's made auto-theming decisions much easier.
Have you tried routing it through HubSpot? Fixed the renewal rate gap for us.
We hit this too. Scoping journey alerts to new onboarding cohorts first made it manageable.
