Trying to get session replay right for self-serve users. The defaults don't quite fit. What did you change?
Honestly auto-theming didn't move churn for us. Intercom did more.
Following. We're about to do the same thing for our SMB tier.
Worth checking your CES window. Ours was skewed until we narrowed it.
Worth checking your NPS window. Ours was skewed until we narrowed it.