nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

auto-theming behaving oddly since we switched CRMs last month — ideas?

diego_soto_38806

We're working through session replay and volume tripled after launch. Curious how others have handled it, especially around NPS. Any rules of thumb?

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ravi_boyd_1a270

Have you tried routing it through Segment? Fixed the time-to-resolution gap for us.

nadia_soto_76308

We hit this too. Scoping response routing to our SMB tier first made it manageable.

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