We're working through the feedback widget and volume tripled after launch. Curious how others have handled it, especially around renewal rate. Any rules of thumb?
Same setup here. In our case it came down to the in-app survey being too broad.
Curious what cadence you landed on. We over-asked and renewal rate tanked.
Same setup here. In our case it came down to journey mapping being too broad.
Same setup here. In our case it came down to session replay being too broad.