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Snowflake integration setup tips for our SMB tier?

owen_reyes_9a1ff

Posting this for our SMB tier. We care most about churn and I'm not sure the feedback widget is the lever. Talk me out of it?

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owen_reyes_83c1a

Same setup here. In our case it came down to session replay being too broad.

liam_boyd_4d1da

Honestly dashboards didn't move time-to-resolution for us. Slack did more.

mira_reyes_14f34

Curious what cadence you landed on. We over-asked and response rate tanked.

zoe_holt_71796

Honestly the in-app survey didn't move renewal rate for us. Slack did more.

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