nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Reusable response routing setup we share with new CSMs

aisha_mehta_f24ed

Trying to get journey mapping right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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hana_trin_ce814

Following. We're about to do the same thing for our SMB tier.

felix_marsh_d1fe3

Honestly auto-theming didn't move the health score for us. Microsoft Teams did more.

bea_trin_af1ff

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

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