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HubSpot sync dropping renewal rate — anyone seen this?

wade_ng_f1dfc

Half our team lives in Snowflake, so getting journey alerts data in there matters. How clean has that been for you?

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Comments

wade_pace_e0e0b

Honestly auto-theming didn't move renewal rate for us. Intercom did more.

owen_rourke_53913

We measure churn weekly now and it's made dashboards decisions much easier.

nadia_vance_ff0e0

Worth checking your CES window. Ours was skewed until we narrowed it.

omar_okafor_5a64f

Honestly CES tracking didn't move CES for us. Marketo did more.

priya_reyes_d3501

Curious what cadence you landed on. We over-asked and the health score tanked.

theo_rourke_8dbf7

We hit this too. Scoping the feedback widget to our SMB tier first made it manageable.

felix_carr_3af09

We hit this too. Scoping dashboards to self-serve users first made it manageable.

owen_pratt_ad28f

Spent a week on this. The fix was tying NPS surveys to the account owner field.

ruth_marsh_cf160

Honestly CSAT surveys didn't move response rate for us. Intercom did more.