nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Small win: journey mapping caught a churn risk early

yuki_boyd_ec17d

We measured time-to-resolution before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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Comments

aisha_soto_4a30b

Same setup here. In our case it came down to auto-theming being too broad.

nadia_sato_f63cc

Have you tried routing it through Zapier? Fixed the time-to-resolution gap for us.

felix_vance_efe19

+1. The Intercom step is where ours kept breaking.

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