Half our team lives in Zapier, so getting the in-app survey data in there matters. How clean has that been for you?
Curious what cadence you landed on. We over-asked and response rate tanked.
+1. The Microsoft Teams step is where ours kept breaking.
Spent a week on this. The fix was tying the feedback widget to the account owner field.
Have you tried routing it through Slack? Fixed the renewal rate gap for us.