nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

What worked for us setting up CSAT surveys

jack_voss_fbacb

Posting this for enterprise accounts. We care most about the health score and I'm not sure the in-app survey is the lever. Talk me out of it?

Find more posts tagged with

Comments

sofia_marsh_a7635

Same setup here. In our case it came down to session replay being too broad.

jack_holt_89a1d

Same setup here. In our case it came down to journey mapping being too broad.

liam_rourke_0402a

+1. The Marketo step is where ours kept breaking.

maya_soto_173d0

Have you tried routing it through Marketo? Fixed the churn gap for us.

bea_akoto_4dec3

Spent a week on this. The fix was tying journey alerts to the account owner field.

tara_voss_61f01

Following. We're about to do the same thing for enterprise accounts.