nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Stopping the health score from sliding after we added a second product line?

felix_lund_cbd76

Quick one. Since volume tripled after launch, our CSAT has been all over the place. Is that a the in-app survey config issue or are we reading it wrong?

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Health Score

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diego_lund_537d5

Worth checking your the health score window. Ours was skewed until we narrowed it.

paul_webb_703ac

Worth checking your CSAT window. Ours was skewed until we narrowed it.

esme_rourke_780c9

Have you tried routing it through Microsoft Teams? Fixed the NPS gap for us.

owen_reyes_9a1ff

Spent a week on this. The fix was tying the feedback widget to the account owner field.

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