Half our team lives in Snowflake, so getting CSAT surveys data in there matters. How clean has that been for you?
Spent a week on this. The fix was tying CES tracking to the account owner field.
Worth checking your churn window. Ours was skewed until we narrowed it.
+1. The Salesforce step is where ours kept breaking.
Same setup here. In our case it came down to dashboards being too broad.