Half our team lives in Slack, so getting the in-app survey data in there matters. How clean has that been for you?
Have you tried routing it through HubSpot? Fixed the NPS gap for us.
Same setup here. In our case it came down to the in-app survey being too broad.
Curious what cadence you landed on. We over-asked and NPS tanked.
Curious what cadence you landed on. We over-asked and renewal rate tanked.
Same setup here. In our case it came down to auto-theming being too broad.
Have you tried routing it through Marketo? Fixed the response rate gap for us.