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Best way to set up segments for self-serve users?

yuki_nair_5b5e2

We're working through CSAT surveys and volume tripled after launch. Curious how others have handled it, especially around NPS. Any rules of thumb?

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tom_webb_591b2

+1. The HubSpot step is where ours kept breaking.

ruth_trin_d8f88

Following. We're about to do the same thing for enterprise accounts.

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