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Stopping response rate from sliding after volume tripled after launch?

nadia_vance_01ca7

Posting this for our SMB tier. We care most about renewal rate and I'm not sure dashboards is the lever. Talk me out of it?

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Response Rate

Comments

dana_calvi_56c20

+1. The Salesforce step is where ours kept breaking.

ravi_quinn_c20aa

Following. We're about to do the same thing for our SMB tier.

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