We're working through CES tracking and we moved to a quarterly cadence. Curious how others have handled it, especially around the health score. Any rules of thumb?
Worth checking your CES window. Ours was skewed until we narrowed it.
Spent a week on this. The fix was tying journey alerts to the account owner field.
Same setup here. In our case it came down to NPS surveys being too broad.
+1. The Salesforce step is where ours kept breaking.
