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Moved churn with journey mapping — here's our setup

jack_pratt_5e6a0

Trying to get session replay right for enterprise accounts. The defaults don't quite fit. What did you change?

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zoe_trin_e0ff4

Spent a week on this. The fix was tying journey alerts to the account owner field.

nadia_trin_e4919

Worth checking your the health score window. Ours was skewed until we narrowed it.

dana_lund_c7821

Spent a week on this. The fix was tying segments to the account owner field.

nina_dunn_b7508

Spent a week on this. The fix was tying segments to the account owner field.

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