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What we shipped with NPS surveys this quarter

gus_boyd_abeb9

Posting this for self-serve users. We care most about churn and I'm not sure CES tracking is the lever. Talk me out of it?

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cole_carr_91d66

Following. We're about to do the same thing for trial users.

sofia_webb_6f41d

Same setup here. In our case it came down to auto-theming being too broad.

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